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Effective Date: August 23, 2026
Last Updated: August 23, 2026
SmartStep Foot and Ankle (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and medical information of our patients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website at https://smartstepfootandankle.com (the “Site”).
SmartStep Foot and Ankle is a podiatry practice located in Fort Mill, South Carolina.
Practice Name: SmartStep Foot and Ankle
Address: 342 Patricia Lane, Suite 102, Fort Mill, SC 29708
Website: https://smartstepfootandankle.com
A. Protected Health Information (PHI) & Appointment Scheduling
When you schedule an appointment, request medical consultations, or complete patient intake forms online, your Protected Health Information (PHI) and personal identifiers (such as your name, contact information, date of birth, insurance details, and medical history) are processed securely through Tebra, our electronic health records (EHR) and practice management integration partner.
We do not store or process sensitive medical health records directly on our WordPress website database.
B. General Contact & Newsletter Inquiries
If you sign up for our newsletter or submit a general contact form, we collect your name and email address. Newsletter subscriptions are managed securely via Beehiiv.
C. Technical & Usage Data
Like most websites, our servers automatically record basic technical data to ensure website security, performance, and spam prevention. This includes your IP address, browser type, operating system, referring URLs, and device information.
We use cookies and similar technologies to enhance user experience, evaluate site performance, and monitor website traffic.
Essential Cookies: Necessary for basic website security and navigation.
Analytics Cookies: We use standard analytics tools (e.g., Google Analytics) to understand how visitors interact with our website. These tools collect anonymized usage data.
Third-Party Embedded Content: Pages on this site may include embedded content (such as YouTube videos, interactive maps, or social media features). Embedded content from other websites behaves exactly as if you visited the other site directly and may collect cookies or tracking data.
You can manage or disable cookies directly through your browser settings.
We use the information collected on this Site solely for legitimate healthcare and business operations:
Processing appointment requests and patient intake via Tebra.
Delivering requested communications, medical care notifications, or newsletters.
Maintaining website performance, security, and spam prevention.
We do not sell, rent, or trade your personal or health information to third parties.
We only share personal information with trusted service providers who assist us in operating our practice and website (such as Tebra for health records and administrative operations, WP Engine for website hosting, or Beehiiv for email communications), subject to strict legal and confidentiality obligations.
The privacy of your health records is protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. Online submission of medical records or appointment bookings handled by Tebra is governed by HIPAA privacy regulations and Business Associate Agreements (BAAs).
For detailed information regarding how your medical information is used and disclosed within our clinical care environment, please request a copy of our formal Notice of Privacy Practices (NPP) at our physical office.
If you opt-in to receive text messages or SMS appointment reminders from SmartStep Foot and Ankle:
Text messaging originator opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing purposes.
Message and data rates may apply. You can opt out of SMS communications at any time by replying “STOP.”
Health Records: Medical and booking data processed via Tebra are retained in accordance with state healthcare record retention requirements and federal HIPAA rules.
General Inquiries: Non-medical contact form or email inquiries are retained only as long as necessary to fulfill your request or maintain our administrative records.
Your Rights: You have the right to request access to, correction of, or deletion of any non-medical personal information we hold about you. Requests regarding protected health records must be submitted directly to our medical office staff.
If you have questions or concerns regarding this Privacy Policy, please contact us at:
SmartStep Foot and Ankle
342 Patricia Lane, Suite 102
Fort Mill, SC 29708
Website: https://smartstepfootandankle.com